How to View or Edit Users in an Organization

The Enterprise Administrator can view or edit a user in an organization. If the user being edited has a role of Enterprise Administrator, then the Enterprise Administrator can only activate or deactivate the user.

You cannot edit the User ID, User Status, Organization, Last Login date, and Password Expiration date. If the user is a State employee internal user, you also cannot edit the name, suffix, phone number, or email information because that is maintained in Active Directory.

Optionally, you can:

• Deactivate a user. (not applicable for State internal users)
• Activate a user. (not applicable for State internal users)
• Unlock a user. (applicable for State internal users if only their ND MMIS account is locked)
• Reset a user's password. (not applicable for State internal users)

• Reset your entries. To clear the fields and remain on the page or panel, click Reset.

• Cancel your entries. To close the page or panel without saving your changes, click Cancel.

Note: The Activate and Deactivate buttons are displayed based on the status of the user ID. If the user ID is active, then the Deactivate button is displayed. Otherwise, the Activate button is displayed.

To view a user's account

1. On the My Account menu, click Manage Users.

2. Search for the user you want to view.

To edit a user's account

1. On the My Account menu, click Manage Users.

2. Search for the user you want to edit.
3. If needed, on the View/Edit User view of the Manage Users page, edit the fields that identify the user.
4. If needed, edit the answers to the questions that further describe the user (line of business, work units, etc.).
   • To add an item from the Available list to the Selected list, select the item, and then click (the right arrow).
   • To remove an item, select the item in the Selected list, and then click (the left arrow) to move it back to the Available list.

   • To select or clear multiple items, press CTRL and click the items.

5. If available and needed, edit the Contact Management fields.

   Note: Only Medical Services and State users contain Contact Management information on their accounts.

6. Click Save.

See Also

Manage Users (View/Edit User) Page

About Enterprise Administrators Managing Users

About Managing Users

Version as of 5/16/14.