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How to Deactivate Users

As an Enterprise Administrator or Organization Administrator, you have the ability to deactivate users. You use this function when a user has permanently left your organization or will be out for an extended period. The status of the user ID must be active in order to deactivate the user's account.

Note: If the user is a State employee internal user, you cannot deactivate the account. The account must be deactivated using Active Directory.

On the Manage Users page, the administrator can see if the user's account is scheduled to be automatically deactivated in 90, 60, or 30 days. During the account’s active state, a user logging into the ND MMIS will automatically update the last login date and thus re-extend the period to the specified number of days.

A deactivated account remains in the deactivated state unless it is reactivated by the administrator or suspended (automatically or by a Security Administrator).

Since there is no way to set the deactivation date ahead of time, it is critical to communicate role changes or terminations to the administrator immediately. Any tasks, such as cases or correspondence records, must be reassigned to another user by the appropriate supervisors.

Optionally, you can:

To deactivate a user's account

  1. On the Manage Users menu, click Manage Users.

  2. Search for the user that needs to be deactivated. See How Organization Administrator Searches for Users or How to Search for Users (for Enterprise Administrators), depending on your role.
  3. On the View/Edit User view of the Manage Users page, click Deactivate.

  4. On the Deactivate User page, enter a reason for deactivating the user's account.
  5. On the Deactivate User action bar, click Save.

    The system automatically logs an entry in the security event log and changes the user's status from active to inactive.

 

See Also

Deactivate User Page

About Enterprise Administrators Managing Users or About Organization Administrators Managing Users

About Managing Users

 

Version as of 5/16/14.

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