You can use the reversal feature to correct a receipt that was entered in error. Only checks that are entered manually can be reversed. You cannot adjust electronic funds transfers.
Note: Once a check has been dispositioned, fully or partially, it cannot be reversed.
Optionally, you can:
To reverse a receipt
On the Financial menu, click Financial Receipt.
Search for the receipt you want to reverse.
On the Receipt page, on the Receipt action bar, click Reverse.
On the Receipt Reversal page, in the Reversal panel, review the information.
To create new FCNs and financial transaction TCNs, on the Receipt Reversal action bar, click Save.
Version as of 5/16/14.
Copyright © 2017 Conduent, Inc. All rights reserved. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries.