How to Adjust a Receipt

Receipts are processed during the nightly claims payment and reporting cycle. You can adjust the receipt after it has been processed in the claims payment and reporting cycle. Only checks entered manually can be adjusted. You cannot adjust electronic funds transfers.

The original receipt's balance is set to zero and an adjustment transaction is added to the history section of the original receipt to reflect the balance amount prior to setting the balance amount to zero.

Optionally, you can:

• Add a receipt.

• View or add notes. To view or add notes for this record, on the action bar, click Notes.
• View audit details. To retrieve audit information, close any open panels and, on the action bar, click Audit Log. To view the details for a particular record, click Audit.
• Attach a document. To attach a document for this record, on the action bar, click Attachment.
• View documents. To view documents for this record, on the action bar, click View Documents.
• Cancel your entries. To close the page or panel without saving your changes, click Cancel.

To adjust a receipt

1. On the Financial menu, click Financial Receipt.

2. Search for the receipt you wish to adjust.

3. On the Receipt page, on the Receipt action bar, click Adjust.

4. On the Receipt Adjustment page, in the Original panel, review the information.

5. In the Adjustment panel, enter the Adjusted Amount and Financial Reason Code.

6. In the Adjustment panel, click Calculate.

7. In the Adjustment Results panel, review the information.

8. To create new FCNs and financial transaction TCNs, on the Receipt Adjustment action bar, click Save.

See Also

Receipt Adjustment Page

Receipt Page

What Is Financial Receipt?

About Financial

Version as of 5/16/14.