How to Delete a Claim Exception

To delete a claim exception code, the effective date must be in the future. All related information for the claim exception is removed when you delete the entire record.

Optionally, you can:

• Delete detail information from the claim exception code. Delete drug-level messaging, claim routing, RA text override, or disposition key detail information.

• View or add notes. To view or add notes for this record, on the action bar, click Notes.

• View audit details. To retrieve audit information, close any open panels and, on the action bar, click Audit Log. To view the details for a particular record, click Audit.

• Reset your entries. To clear the fields and remain on the page or panel, click Reset.
• Cancel your entries. To close the page or panel without saving your changes, click Cancel.

To delete a claim exception

1. On the Rules Mgmt menu, click Claim Exception.

2. Search for and select the claim exception code you want to delete.

3. On the Claim Exception action bar, click Delete Claim Exception.

See Also

Claim Exception (Main Tab) Page

What Is Claim Exception?

About Rules Management

Version as of 5/16/14.