As an administrator, you use the Unlock User page to unlock a user's account.
| Field | Description |
|---|---|
| User Status |
Indicates whether the person's user ID is active, inactive, unlocked, or locked. |
| Last Name |
The legal last name of the person. Format: 35 Characters Examples: Stone, Smith, Jones, Apple |
| First Name |
The legal first name of the person. Example: Ida |
| MI |
The middle initial of the person's name. Format: 1 character Examples: A, B, C, I, O, E |
|
The e-mail address of the user. Example: ijones@myemail.com |
|
| Phone |
The contact phone number of the user. Example: 770-555-1212 |
| Organizational Role |
The task that person performs within the organization. Example: Claims Specialist |
| User ID |
The logon identifier assigned to the user to gain access to the application. Example: ijones |
| What is the reason for this action? |
The reason why the user ID needs to be unlocked. Example: Too many logon attempts - account unlocked. |
Version as of 5/16/14.
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