Manage Users (Reset Password) Page

As an Organization or Enterprise Administrator, you use the Reset Password view of the Manage Users page to reset a user's password.

Field	Description
User Status	Indicates whether the person's user ID is active, inactive, unlocked, or locked.
Last Name	The legal last name of the person. Format: 35 Characters Examples: Stone, Smith, Jones, Apple
First Name	The legal first name of the person. Example: Ida
MI	The middle initial of the person's name. Format: 1 character Examples: A, B, C, I, O, E
Email	The e-mail address of the user. Example: ijones@myemail.com
Phone	The contact phone number of the user. Example: 770-555-1212
Organizational Role	The task that person performs within the organization. Example: Claims Specialist
New Password	The new one-time password. Must be a 8 to 14 characters long Must contain at least one character from three of four categories: Uppercase letters Lowercase letters Numbers Special characters, such as: !, $, #, %, @, or & Cannot contain any part of the user's full name, such as first or last name Cannot contain any 4 characters that match the user ID Must different from the last 24 passwords used
Confirm New Password	Confirm the new one-time password.
What is the reason for this action?	The reason why the user's password needs to be reset. Example: User forgot password - password reset.

Version as of 5/16/14.