You use the Void/Replacement function of Claims to enter void and replacement claims that have a status of Paid, To-Be-Paid, Denied, or To-Be-Denied.
A void claim completely reverses a previously adjudicated claim.
A replacement claim changes the original claim's payment amount or corrects information on the original claim. You cannot replace a claim that has an financial control number (FCN) indicating that a refund has been applied.
How to Enter a Void or Replacement Claim
How to Correct Claim Exceptions
Void or Replace Claims Entry Page
Claim Correction (Claim Exceptions) Page
Version as of 5/16/14.
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