You are here: Claims > Adjudication > Locking > Claims Locking Page

Claims Locking Page

You use the Claim Locking page to page to view locked claims and delete the claim locks. It contains the following panels:

 

Search Filters Fields

Field Descriptions
To filter the information displayed, enter or select the search criteria, and click Search.
User ID

The logon identifier assigned to the user to gain access to the application.

Lock Code

The assigned code placed on the claim record at the time it was locked.

Examples: C_HDR_TB, CLAIMS B_SYS_ID

Lock Key

The key assigned by the application when the claim record was locked.

Note: The lock key entered must exactly match the key on the claim.

Lock Date

The date that the claim record was locked.

Format: MM/DD/YYYY

 

Search Results Fields

Field Descriptions
Lock Date The date that the claim record was locked.
User ID

The logon identifier assigned to the user to gain access to the application.

Lock Code The assigned code placed on the claim record at the time it was locked.
Lock Key The key assigned by the application when the claim record was locked.
Delete If selected, indicates that the lock on the claim record is to be deleted.

 

Version as of 5/16/14.

Copyright © 2017 Conduent, Inc. All rights reserved. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries.