Search Case Page

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Search Case Page

You use the Search Case page to search for a case record. Advanced search options are available, if needed.

You can open or close certain panels. Click

(the plus sign) beside a panel to open the panel. Click

(the minus sign) to close the panel.

Search For Case Fields

Field	Description
Case Regarding/Additional Case Entities Fields Use the Case Regarding panel if you want to search for the entity about whom the case was opened. Use the Additional Case Entities panel to search for an entity that is included in the Additional Case Entities table of a case. This is another entity associated with the case that is different from the entity in the Case Regarding fields.
Entity Type	The type of organization, institution, or individual. Examples: Provider, Member, Attorney, TPL Carrier
Entity ID Type	The type of entity being searched.
Entity ID	An entity's unique identifier such as a SSN, Medicaid ID, Provider ID, Member ID, etc Note: Entity ID depends on Entity Type. For example, a Provider Entity Type requires a Provider ID.
If you do not know the entity information, leave the fields blank, and click Search Entity. The results of your search will be displayed in these fields when you return to this page.
Unlabeled Panel Fields
Case Record Number	ND MMIS generated number assigned when a case record is initially created. It cannot be modified.
Case Title	The title of the case.
Created By	User who initially created the case record.
Assigned To	The user to whom the case record is currently assigned.
Status	Status of the case.
Status Date	The date on which the status was changed. This date is automatically generated.
Priority	The level of importance of the inquiry or request. Examples: High, Medium, or Low
Advanced Search Options Fields
Reporting Unit	The reporting unit of the user who is currently assigned the case record (the Assigned To user). Examples: State, Medical Services
Created From	The earliest date the case could have been created.
Created By	User who initially created a case.
Line of Business Group	Entity with financial responsibility for payment of insurance claims on behalf of members.
Business Unit	The business unit of the user who is currently assigned the case record. Example: Level of Care Determination
Created To	The latest date the case could have been created.
Case Type	Indicates what a case is about. Examples: Provider Appeal, Level of Care Determination
Response Exists	Indicates if the search includes only records that have or do not have existing responses/letters.
Work Unit	The work unit of the user who is currently assigned the case. Examples:Customer Service, Support Staff The type of work unit. Examples: Customer Service, Support Staff

Field

Description

Case Regarding/Additional Case Entities Fields

Use the Case Regarding panel if you want to search for the entity about whom the case was opened.

Use the Additional Case Entities panel to search for an entity that is included in the Additional Case Entities table of a case. This is another entity associated with the case that is different from the entity in the Case Regarding fields.

Entity Type

The type of organization, institution, or individual.

Examples: Provider, Member, Attorney, TPL Carrier

Entity ID Type

The type of entity being searched.

Entity ID

An entity's unique identifier such as a SSN, Medicaid ID, Provider ID, Member ID, etc

Note: Entity ID depends on Entity Type. For example, a Provider Entity Type requires a Provider ID.

If you do not know the entity information, leave the fields blank, and click Search Entity. The results of your search will be displayed in these fields when you return to this page.

Unlabeled Panel Fields

Case Record Number

ND MMIS generated number assigned when a case record is initially created. It cannot be modified.

Case Title

The title of the case.

Created By

User who initially created the case record.

Assigned To

The user to whom the case record is currently assigned.

Status

Status of the case.

Status Date

The date on which the status was changed. This date is automatically generated.

Priority

The level of importance of the inquiry or request.

Examples: High, Medium, or Low

Advanced Search Options Fields

Reporting Unit

The reporting unit of the user who is currently assigned the case record (the Assigned To user).

Examples: State, Medical Services

Created From

The earliest date the case could have been created.

Created By

User who initially created a case.

Line of Business Group

Entity with financial responsibility for payment of insurance claims on behalf of members.

Business Unit

The business unit of the user who is currently assigned the case record.

Example: Level of Care Determination

Created To

The latest date the case could have been created.

Case Type

Indicates what a case is about. Examples: Provider Appeal, Level of Care Determination

Response Exists

Indicates if the search includes only records that have or do not have existing responses/letters.

Work Unit

The work unit of the user who is currently assigned the case.

Examples:Customer Service, Support Staff

The type of work unit.

Examples: Customer Service, Support Staff

Search Results

Field	Description
If more than one match is found, this table is displayed. To view a match, click the appropriate row. None of these fields can be edited. To add a case, click Add Case.
Created	Date the case record was created. This date is automatically assigned by ND MMIS when the user initially saves the case record. Format: MM/DD/YYYY
Entity Name	The name of the organization, institution, or individual.
Entity Type	The type of organization, institution, or individual. Examples: Provider, Member, Attorney, TPL Carrier
Status	The stage of the case. The status changes depending on the case type and where it is in the resolution process.
Assigned To	The user to whom the case record is currently assigned.
Case Type	Indicates what a case is about. Examples: Provider Appeal, Level of Care Determination
Priority	The level of importance of the inquiry or request. Examples: High, Medium, or Low
LOB	The unique code that identifies the line of business, a high-level payer, or funding source such as Medicaid.

Field

Description

If more than one match is found, this table is displayed. To view a match, click the appropriate row. None of these fields can be edited.

To add a case, click Add Case.

Created

Date the case record was created. This date is automatically assigned by ND MMIS when the user initially saves the case record.

Format: MM/DD/YYYY

Entity Name

The name of the organization, institution, or individual.